start-up entrepreneurs need to be rich in business, in addition to the usual operation of accumulation, but also a lot of learning the experience of others, to guide their own better management. Today Xiaobian compiled the relevant shop guidance skills, hoping to help beginners quickly succeed.
It is important to display device and commodity
management personnel to treat customers need polite and modest enthusiasm! As a consumer, when we buy things, of course, love to good service shop, so that not only buy satisfaction, but also to buy happy. Shop, remember: service first. Whether consumers are big or small, should be treated equally. It is possible that small customers will bring big rewards. Moreover, whether it is pre-sale, sale or sale, we must maintain good service attitude. Pre selling flattery, do not forget the intimate after-sales service. In particular, after-sales service to do a good job, which is to bring a good impression of the key to the customer, but also the key to establish a brand.
to attract new customers, old customers. In the process of operating the shop, listen to the views of customers, good aspects continue to adhere to the bad aspects of correction as soon as possible. What is to listen to others’ benefit by mutual discussion, useful insights. Only to hear the voice of the customer, will find their own shortcomings and deficiencies in business. Because you only meet the needs of customers in order to clinch a deal in order to make money. Disputes with customers, you will lose customers at the same time, but also lost a mirror".